Last Updated: [25 June 2025]
At Vera Élan, we strive to deliver your products as quickly and safely as possible. Please review our shipping policy below:
✅ Order Processing:
- All orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
🚚 Delivery Time & Partners:
- Estimated delivery time is 4–9 business days across India.
- We partner with leading courier services such as Delhivery, BlueDart, and Shiprocket to ensure timely delivery.
🕒 Tracking:
- A tracking link will be shared via email/SMS once the order is shipped.
- You can also track your order on the “Track Order” page on our website.
💸 Shipping Charges:
- Free shipping on all prepaid orders.
⚠️ Delays & Exceptions:
- Delivery delays may occur due to factors beyond our control (weather, courier delays, festivals).
- We will notify you proactively in case of any delays.
❌ Wrong Address Disclaimer:
- Please double-check your shipping address before checkout. We are not responsible for lost items due to incorrect addresses.
📦 Damaged Packages:
- If your package arrives damaged, contact us within 24 hours of delivery with photos of the package and item.